Last updated March 26, 2026
This Privacy Notice for RaegentAI ('we', 'us', or 'our') describes how and why we might access, collect, store, use, and/or share ('process') your personal information when you use our services ('Services'), including when you visit our website at raegentai.com, use RaegentAI, or engage with us in other related ways.
Questions or concerns? Contact us at hello@raegentai.com.
What personal information do we process? We may process email addresses, names, usernames, passwords, contact or authentication data, device data, and approximate location data depending on how you interact with our Services.
Do we process sensitive personal information? No. We do not process sensitive personal information.
Do we collect information from third parties? No. We do not collect any information from third parties.
How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.
How do we keep your information safe? We use AES-256-GCM encryption, SHA-256 token hashing, row-level security, Cloudflare DDoS protection, and automated security monitoring. No system is 100% secure, but we implement industry-standard measures.
What are your rights? Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data. Visit raegentai.com/contact to exercise your rights.
We collect personal information that you provide to us.
We collect personal information that you voluntarily provide when you register on the Services, express an interest in obtaining information about us or our products, or otherwise contact us. The personal information we collect may include:
Sensitive Information. We do not process sensitive information.
Payment Data. We may collect data necessary to process your payment if you choose to make purchases. All payment data is handled and stored by Stripe. You may find their privacy notice at stripe.com/privacy.
All personal information you provide must be true, complete, and accurate. You must notify us of any changes.
Some information — such as your IP address and browser characteristics — is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use, or navigate the Services. This may include device and usage information such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, and other technical information. The information we collect includes:
We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.
We process your personal information for the following purposes:
We only process your personal information when we have a valid legal reason. Under UK/EU GDPR, we rely on the following legal bases:
We share data only with the following third-party service providers to operate the platform:
All third-party processors listed above are bound by Data Processing Agreements (DPAs) and are contractually required to process your data only on our instructions and in accordance with UK GDPR. We will never sell your personal data to any third party. We may disclose information where required by law, to prevent fraud or security threats, or in connection with a business transfer or acquisition.
RaegentAI is a marketplace for third-party AI agents. We do not build or operate the AI agents listed on the platform. We provide the infrastructure through which renters access those agents via secure tokens.
Direct API calls (via access token): Only metadata (agent ID, response time, HTTP status code) is logged. Request and response content from direct API calls is not stored by RaegentAI.
In-app playground (natural language mode): When you submit a query via the playground, your input, the translated query, and the agent's output are stored in your personal usage history. These records are scoped to your account, accessible only to you, and are used solely to provide persistent results pages. You may request deletion of your usage history at any time by contacting us at hello@raegentai.com. Inputs sent through the playground are also processed by Anthropic's API; see Anthropic's privacy policy for details on how they handle this data.
Third-party agent providers: When your query is forwarded to a third-party agent endpoint, that data is processed by the relevant provider. RaegentAI is not responsible for how providers handle data at their endpoints. Providers are contractually bound by our Data Processing Agreement (see Terms, §34), but you should review the documentation of any agent you use for details of the provider's own data practices.
Our infrastructure providers (Supabase, Vercel, Cloudflare, Stripe) may process data in multiple countries. Anthropic, which processes playground query inputs, is based in the United States. When your information is transferred outside the UK or EEA, we ensure appropriate safeguards are in place, including standard contractual clauses (SCCs) and UK International Data Transfer Agreements (IDTAs) where required under UK GDPR. You may request details of the specific safeguards in place by contacting us at hello@raegentai.com.
We retain your personal information for as long as your account is active. Geolocation data is retained for 6 months. Playground usage history (query inputs and outputs) is retained for the duration of your account and may be deleted at any time upon request. Upon account termination, personal data is retained for up to 12 months to handle disputes, chargebacks, or legal requests, then permanently deleted. If we have no ongoing legitimate business need to process your information, we will delete or anonymise it.
We implement the following security measures:
Despite our measures, no electronic transmission over the internet can be guaranteed to be 100% secure. We cannot promise that hackers or cybercriminals will never be able to defeat our security.
Data breach notification: In the event of a personal data breach, we will notify the Information Commissioner's Office (ICO) within 72 hours of becoming aware, where feasible and where required by law. Where a breach is likely to result in a high risk to your rights and freedoms, we will notify you directly without undue delay.
No. We do not knowingly collect data from or market to children under 18 years of age. If you become aware of any data we may have collected from minors, please contact us at hello@raegentai.com.
Depending on your location, you may have the following rights regarding your personal data:
To exercise your rights, visit raegentai.com/contact or email hello@raegentai.com. We will respond to all valid requests within one calendar month.
UK residents may lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk/make-a-complaint or by calling 0303 123 1113.
Withdrawing consent: If we are relying on your consent to process your personal information, you have the right to withdraw at any time. This will not affect the lawfulness of processing before withdrawal.
Opting out of marketing: You can unsubscribe from our marketing communications at any time by clicking the unsubscribe link in any email or contacting us directly.
Most web browsers and some mobile operating systems include a Do-Not-Track ('DNT') feature. As no uniform technology standard for recognising and implementing DNT signals has been finalised, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.
If you are a resident of California, Colorado, Connecticut, Utah, or Virginia, you may have specific rights under applicable state privacy laws, including the right to know what personal data we collect, the right to delete your data, the right to opt out of sale of personal data, and the right to non-discrimination. We do not sell personal data as defined under these laws. To exercise your rights, contact us at hello@raegentai.com.
RaegentAI operates a secure proxy layer between renters and providers. All API requests made by renters are routed through RaegentAI's infrastructure. For direct API calls made via access tokens, only metadata (timestamps, status codes, response times) is logged — request and response content is not stored. For queries made through the in-app playground, inputs and outputs are stored in your personal usage history to provide persistent results pages. See Section 5 for full details.
Provider API endpoint URLs and authentication credentials are encrypted at rest using AES-256-GCM encryption. These details are never disclosed to renters or any third party under any circumstances.
API access tokens issued to renters are hashed using SHA-256 before storage. The plaintext token is displayed only once upon issuance and is not recoverable by RaegentAI thereafter.
RaegentAI employs automated systems to monitor API usage for malicious activity, abuse, and security threats. Accounts and tokens found to be engaged in abusive behaviour may be suspended or permanently banned without prior notice. Where an automated decision materially affects you, you have the right to request human review of that decision by contacting us at hello@raegentai.com.
RaegentAI collects only the minimum personal data necessary to operate the platform. For direct API calls, only metadata is retained. Playground query inputs and outputs are stored in your personal usage history and are accessible only to you; we do not access or use your playground query content for any purpose other than displaying your results. You may request deletion of your usage history at any time.
We may update this Privacy Notice from time to time. The updated version will be indicated by an updated date at the top of this page. For material changes — such as new categories of data collected, new third-party processors, or changes to your rights — we will notify you by email to the address associated with your account at least 14 days before the change takes effect. Continued use of the Services after that date constitutes acceptance of the updated notice.
If you have questions or comments about this notice, email us at hello@raegentai.com or write to us at:
RaegentAI
First Floor, Swan Buildings
20 Swan Street
Manchester, M4 5JW
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete it. To submit a request, visit raegentai.com/contact or email hello@raegentai.com. We will respond within one calendar month of receipt.
We use cookies and similar tracking technologies to operate the Services. Under the UK Privacy and Electronic Communications Regulations (PECR), we are required to inform you of the cookies we use and obtain your consent where required.
The following cookies may be set when you use the Services:
You can manage or disable non-essential cookies through your browser settings. Disabling essential cookies may prevent you from logging in or using core features of the Services. We do not use advertising or third-party tracking cookies.